Our 90-day guarantee
We want you to love how you feel in your Nelissea tank. That's why you have 90 days to try it.
Wrong size?
Contact us within 90 days of delivery and we'll help you get the right size.
Not for you?
Contact us within 90 days of delivery and you can ask for a refund.
How to start
Email us with your order number and tell us what you'd like: an exchange or a refund. We reply within 24 hours on business days and walk you through the next steps. Full details are in our refund policy.